Practical IT Service Management

Practical IT Service Management

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A beginnera€™s book explaining the basics of ITIL and its implementation and interpretation in an easy, selfstudy approachAny opinions expressed in this book are those of the author, not the publisher. Websites identified are for ... Second edition published in 2014. ISBN 978-1- 84928-547-6 PREFACE Practical IT Service Management is a concise guide to.


Title:Practical IT Service Management
Author: Thejendra BS
Publisher:IT Governance Publishing - 2014-02-11
ISBN-13:

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